Warren, Clinician and Owner
Astro Billing has been instrumental in the growth of my clinic for many reasons. They provide quick and accurate claim submissions that I can easily track using their online platform. I’m a physical therapist and examination and treatment are my expertise – not insurance. Astro has been very patient with me and answered all my questions in a timely and professional manner. I am very thankful to have Astro help me navigate the waters of the health insurance world and hope to use their services for years to come.
Dorothy, Clinician and Owner
Astro Medical Billing is exceptional. Their expertise and guidance have been valuable. I get a much higher percentage of my billing paid with the first billing cycle vs. other clinics. Astro is very responsive and proactive with billing in a way that the nationwide chains are unable to provide. I highly recommend their services.
Tina, Clinician and Owner
Krystal and her team are simply incredible. I have been with them since I started my clinic. They have been incredibly patient and helpful and are a force to be reckoned when you really need them to be, like when there is a problem with a claim. You can count on them to pursue payment for every visit until there is no possible resolution. They are the absolute best in the business, and you will make more money with Astro Medical Billing on your side.
Derek, Clinician and Partner
Astro Medical Billing has been a fantastic experience. They let us focus on working on and in our clinic rather than chasing down claims. They are always available for questions over the phone and via email. There are many times that they alert our providers to errors in our documentation that would have prevented us from getting reimbursed. I would strongly recommend Astro to anyone in healthcare to handle their billing services.
Natalie, Clinician and Owner
I’ve been using Astro Medical for my physical therapy practice billing for over a year now. They have been absolutely great. The staff is very knowledgeable and extremely helpful. They helped me get my business started, and gave me advice throughout the entire process. I don’t know how I would have gotten this far without them.
Patrick, Clinician and Partner
We have worked with Astro Medical Billing for the last three years and it has been nothing short of amazing. They have been instrumental in increasing our collection rates and allowing us to focus on growing our business and treating patients. Krystal and Kaelyn have always gone the extra mile for us and have been integral to becoming the successful practice we are today. I would recommend their services to anyone who utilizes medical billing!
Alex, Clinician and Owner
When I opened my business 3 years ago, Astro Medical Billing was there to answer my questions regarding medical billing and healthcare system navigation. Astro is the best company to work with when it comes to timely communication and customer service. I frequently hear from other businesses that it can take weeks to months to schedule a phone conversation with their medical biller, who is usually non-local to begin with; but not Astro. Phone calls, emails and texts are all ways they have made themselves available and I have even met with them in person for coffee. If there is a business out there looking for a medical biller who is local and easy to access, I would strongly recommend Astro Medical Billing for their needs.
Daphne, Operations Manager
Astro Billing has been instrumental to our practice’s success. When we first started the practice, they provided so much valuable information to get contracted with all the various insurance companies. Once we were up and running, they billed the claims in the best way so we would still get payments while waiting for our contracts to go through. Their customer service is great with support anytime you need them. They take care of all the billing and even call patients, if needed, for payment. I couldn’t say better things about a billing company and how they make my job as Office Manager easy.